Frequently asked questions
If you have a question and couldn't find it here, just send us an email.
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How to change language?
On the top right of the page, simply click on
for Chinese or 
for English
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How to Logout from the system?
On the top right of the page, locate for the
power button just beside your login name. Click on this button to logout. -
Who do I approach in getting help?
Depends on what help you need, you may access the Support page and contact the relevant person for immediate help.
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Why doesn't the CMR-DMR PDF showing or 'No CMR-DMR PDF file available to view'?
SAP CMR-DMR Form will only be generated by SAP whenever there is a new CMR-DMR created. Not all CMR-DMR will have this form as such you'd encounter the message, 'No CMR-DMR PDF file available to view' when you click on the
button. -
My request was rejected, what can I do?
The system cannot do a re-submission or editing upon submitting for approval. Should your request be rejected by the Approval Authority, you can check on the comments left by the Approval. Make the necessary adjustments / amendments on a new request and submit for approval again.
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I want to delete my submitted request?
The system cannot allow any deletion of submitted request. Should you really have very good reasons on deleting a submitted request, please contact Finance CMR-DMR Operation Support. You may get their contact via Support page.
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How do I make a CMR-DMR request?
This page will update regularly.